My Doc Express logoMy Doc Express

This service is not for emergencies

Seek urgent or emergency care if you have chest pain, severe breathing difficulty, stroke-like symptoms, severe bleeding, loss of consciousness, severe allergic reaction, serious injury, suicidal thoughts, pregnancy emergency symptoms, severe pain or rapidly worsening symptoms.

Message a licensed doctor online

Submit your non-emergency health concern and receive a doctor’s assessment through secure messaging.

Your doctor may provide advice, ask follow-up questions, and issue an electronic prescription, laboratory request or referral where clinically appropriate.

₱499 per consultation

This service is for patients aged 18 or older with non-emergency health concerns. Prescriptions and other outcomes are not guaranteed.

Need a certificate assessment?

Mainly need a medical certificate or fit-to-work certificate? Please choose one of our dedicated certificate assessment services instead.

How It Works

  1. 1

    Check suitability

    Confirm your age, location and that your concern is suitable for messaging.

  2. 2

    Submit your health concern

    Describe your symptoms and upload relevant photos or documents.

  3. 3

    Doctor review

    A licensed doctor reviews your information and may ask follow-up questions.

  4. 4

    Receive advice and next steps

    Your doctor may provide treatment advice, issue a prescription or referral where appropriate, or recommend another type of care.

Suitable Use Cases

  • Minor illness or symptoms
  • Skin concerns where photos may assist
  • Medication questions
  • Non-emergency respiratory concerns
  • Gastrointestinal concerns
  • Urinary symptoms
  • General treatment advice
  • Prescription assessment
  • Referral or laboratory request assessment
  • Advice on whether in-person care is needed

Suitability depends on the information provided and the doctor’s clinical assessment.